Privacy Policy

The following Privacy Policy applies only to (the “Website”) and information provided by you or otherwise collected online through this website or mobile apps.

We are concerned about your privacy

Heal proudly abides by a strict Code of Practice regarding the handling of your personal details and is committed to acting fairly and honestly in all customer transactions. If we update our privacy policy, all revisions will be posted on this page. We reserve the right to change the privacy policy at any time.

Personally identifiable information

Personally identifiable information may include information that you provide to us by requesting information, when registering for special offers or programs or when you purchase products online. By registering your details or using our website or mobile apps, you consent to us maintaining, recording, holding and using personal data we collect about you.

Your data is used to enable us to process and deliver your order. Please note any agents or contractors of Heal who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Statement. They will not use any information for any other purpose than to carry out the services they are performing on behalf of Heal.

Data is also used to provide you with marketing and other information about Heal and its related products and services. We reserve the right to send you administrative and promotional emails. We may also send you information regarding your account activity and purchases, as well as updates about our services and other promotional offers. We will not, without your explicit consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing. For those customers who purchase products from us online, additional personally identifiable information such as credit card information will be collected by the credit card company. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, such as refunding payments and dealing with complaints and queries relating to payments and refunds.

Requesting removal of your information

You can advise us at any time if you do not wish to receive information from Heal and it’s related companies by contacting our Customer Services Team on +973 ________ or complete the form at If you advise us that you no longer wish to receive product information from Heal, we will ensure your personal information is never passed to any other company. Customers can access their personal information at any time by contacting Heal via the above channels and verifying their identity.

Non-personally identifiable information

Non-personally identifiable information is collected without any direct association with you specifically. In the normal course of using the website, we may collect information about your habits and usage of our sites to inform our on-going improvement of the site. These technologies do not use or collect personally identifiable information, such as names or address, and do not link online actions to an identifiable person. By using this site, you agree to allow us to use non-personally identifiable information collected.

Use of Cookies and Applets

Cookies and applets are small text files that are placed on your computers hard drive by our servers to identify your computer. Cookies and applets are only read by the domain that placed them there and are unable to execute any code or virus. We may use cookies or applets to recognize you when you visit our sites, to personalize your experience and generally to serve you better. We do not use cookies or applets to track your activities once you leave our web site. You may delete these files from your computer at any time. You can set your web browser to notify you if such information is about to be placed on your computer, and you can choose the option in your web browser to refuse it. If you refuse the information, you may not be able to make full use of the features on our web site.

Home Search Cart Wish List My Account